Lift Store Southwold

Delivery/Refunds/FAQs

 

What is your shipping policy?

Shipping is £2.95 to mainland UK. Delivery will be within 3-5 working days via Royal Mail First Class Service.

If you need your order quicker, please let me know and I'll do my best to get it sent out as soon as I can.

Do you ship internationally?

Sorry, we only currently ship within the UK.

What is your returns policy?

If you're are not satisfied with your purchase we can refund or exchange the item witthin 28 days of purchase - the item must be unused and in sellable condition with the original packaging.

For items being refunded we can only refund the cost of the item not the shipping

When an item is being returned to us, we are not responsible for items lost in transit.

For items you want to exchange/refunded - you are responsible for the shipping costs to send it to us and you are responsible for the shipping costs to be sent back to you

Do you link to other websites?

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.